frequently asked
Questions
Are these templates editable?
Yes. All TIIMA templates are edited online using Canva.
You can personalise your template by updating your names, dates, venue details, wording and other event information directly in Canva.
A free Canva account is required. No specialist design software is needed.
Do I need Canva Pro?
No. A free Canva account is all you need to access and edit your TIIMA template.
How do I access my template?
After purchasing, you will receive a PDF containing your Canva template link.
Simply:
- Open the link provided
- Sign in or create a free Canva account
- Create your own copy of the template
- Personalise your wedding details
- Download your finished files
What can I edit?
You can edit the wording, names, dates, venue details and other personal information included within the template.
The fonts, artwork, colours and layouts are carefully selected as part of each TIIMA collection to maintain a balanced and cohesive design.
Can I change the fonts, colours or layout?
Canva allows you to make edits within the template; however, each collection has been thoughtfully designed with a specific typography pairing, layout and visual style.
For the best results, we recommend keeping the original design elements intact.
If you require a completely custom design, please contact TIIMA to discuss bespoke options.
What files can I download?
Depending on your requirements, Canva allows you to download your finished design as:
- PDF Print (recommended for professional printing)
- PDF Standard
- PNG
- JPEG
Your listing will specify any additional file formats included.
I don't want to edit the template myself. Can TIIMA do it for me?
Yes. If you love the design but would prefer everything prepared for you, TIIMA offers a Professional Personalisation service.
This includes:
- Adding your wedding details
- Adjusting wording where required
- Preparing your final files
- Checking your stationery before delivery
Simply select the personalisation upgrade where available.
Can I request a custom design?
Yes. If you would like a completely bespoke design created around your wedding style, please contact TIIMA.
Custom design services are available depending on requirements and availability.
Can I use the template for multiple events?
Each purchase is licensed for one event only.
You may edit and download the template as many times as needed for your own celebration.
If you would like to use the design for another event, an additional purchase is required.
Do you offer matching stationery?
Yes. Each TIIMA collection is designed as a complete stationery suite.
Matching items may include:
- Save the Dates
- Invitations
- RSVP cards
- Details cards
- Menus
- Place cards
- Table numbers
- Seating plans
- Welcome signs
- Wedding websites
- Additional wedding signage
Search the collection name within the shop to find matching designs.
Will I receive anything in the post?
No. TIIMA templates are digital products only.
You will receive access to your Canva template and any included digital files. No physical items are shipped.
Can I get a refund?
Due to the digital nature of these products, refunds cannot be provided once the template access has been supplied.
If you experience any issues accessing or using your template, please contact TIIMA and I will be happy to help.
Can I use the artwork commercially?
No. TIIMA templates and design elements are for personal use only.
You may edit and use the template for your own wedding or event, but you may not resell, redistribute, share, reproduce or use the artwork commercially.
Need Help?
If you have any questions before purchasing, please get in touch.
I’m always happy to help you find the right design for your celebration.